John and Lynx went FAR beyond any expectation of service!!!! Stranded and relatively unfamiliar with the area, they assisted seamlessly, making what could have been an incredibly difficult situation actually quite pleasant. I highly recommend them for quality, professional care and repair. Very impressive!
Burlington and Bellingham Automotive are stellar! The owner John is very kind and his employees are knowledgeable, friendly, and honest. Will always send my friends and family to either one of these shops!!
I came here on a recommendation from Discount Tire about a year ago, and I am SO glad I did! Lynx and everyone who works there are all extremely friendly, professional and easy going, willing to help out as much as they can. I can’t recommend this place enough, I love bringing my car here knowing they’ll get it fixed right the first time, every time!
I have on more than one occasion had work done on my 1998 Ford Escort here, each and every time, I was treated with great customer service, in a prompt friendly manner, they also went out of their way to diagnose the issues with my car until they were fixed to everyone’s satisfaction. This morning on my way to work my check coolant light came on, I showed there unannounced and they got me right in with concern I might be late for work, Checked and filled my coolant and made sure there were no other issues going on, asked the charge, they smiled, said none and told me to have a nice day. Thank you so much for helping me out with this. Your company is truly appreciated by me and many others as well!
This place is awesome! The service is awesome and I will definitely be going back! I highly recommend Burlington Automotive to anyone that’s looking for a good and honest place to take your vehicle for whatever your repair needs may be.
I have been going to Burlington automotive for yrs when I need something. I also live in Friday harbor and was on my way home and broke down on highway 20. I tried everything and getting a tow truck to give me tow to Burlington automotive but all trucks were busy . I’ve been on the Rd for a few days dealing with my father that passed away last week and needed to get home . I had the police officer push my truck off the road and when I looked under the hood I saw fuel was coming out around my fuel filter. I had no tools and felt I could fix it if I had a filter and tools . when I called back to Burlington automotive and told them no truck could get me there before they closed they said give me your number and I’ll call you right back. they called in a min or so and said there were sending me someone to take me to the auto parts store to get me what I needed to get me back on the road. I fixed it and away I went they saved me and didn’t change anything . I definitely will send everyone that I know there . Thank you so much and your company and employees are truly amazing.
Had my ’99 Silverado 4X4 in and out in less than 24 hours and even worked out picking me up in town and getting me back to the shop to pay and leave on a spur of the moment decision to pick up vehicle a day in advance of predetermined time. Cost was a hell of a lot less than I anticipated, the entire staff was friendly and accommodating for this often times cranky ole disabled vet packing around an oxygen tank, cane and 72 years of aches and pains . . They’re G R E A T !
I am absolutely never let down or disappointed with the service here. And they always follow through! The front staff are very approachable and give great service. Not to mention they go above and beyond to make you comfortable whether you are there for just an oil change or have to leave your car there for a big service. Huge round of applause for going above and beyond what you get at an “average” repair shop!
We brought our BMW in after a botched alignment at another repair facility. Lynx and Luis got us set up with an appointment quickly and when my wife drove the car down to Marysville and then home, she said ‘It’s like driving a whole different vehicle! I love it!!’ I can’t say ‘Thank you!’ enough to all of you guys! I am a certified mechanic of 43 years and it is a pleasure to find a jewel in Burlington. Your shop is beautiful, your service is outstanding and you are a pleasure to engage with! You’ll be seeing us again soon and will spread the word! Thanks!
Fixed a splash shield that was rattling and didn’t even charge us. Awesome stuff guys!
Went in to just have my oil changed on my 2006 Jeep Commander and just inquired about the 90,000 mile tune up. They were actually able to fit in the 90k tune up in the same day and even stayed after hours to make sure it was completed and I didn’t have to return for work that wasn’t completed. I was very impressed by not only customer service but the amazing work done on the vehicle. I will never take my vehicles anywhere else.
While traveling down I5 on Presidents Day weekend, my transfer case blew up. After some research, I chose to have Burlington Automotive do the work. I had a road trip to California planned, and I wanted a place with a good reputation and warranty on their work.
Because of the expense of the job I chose to go with a used part. It still had a warranty, and for the price, I felt it was worth the risk. A month and a half later while on my California trip, this transfer case went bad. I can’t blame Burlington Automotive since it was a used part. To shorten a long story, I was well taken care of. Luis spent time finding a shop and arranging the details. I paid for a rental car and continued my trip. The warranty covered the replacement and labor costs completely. I don’t know that they made any money off of me by the time it was all taken care of, but I truly appreciate that they stood behind their work and did not leave me hanging.
Excellent customer service and great mechanics!
Lynx and the entire TEAM are Great. They are honest and never try to pressure you into repairs by saying it NEEDS to be done now, they let you know what should be done now and what should be done next. It is great knowing I have an auto service TEAM that puts its customers before the dollar.
I’ve been here twice and always have an awesome experience. I came in with a last minute repair, but they ended up fitting me in the same day. I’m so grateful!
So friendly. I needed a jump right next to this place that I didn’t know existed. They helped me right away and were super nice. I just found my new shop. Excited to get my Land Rover started more excited that they got me a jump instantly. Awesome place. Thank you.
Absolutely great place to take your car or truck. I recommend them to everyone. Great service and knowledgeable. I would tell my mother to go there!
Great place to get your auto fixed and inspected. Luis found that one of the headlights to my vehicle was cheaply fixed by the previous owner (the kit had no label either and didn’t use the correct replacement.) Short story short, some part of my headlight had melted and was the reason why my light wasn’t working. He easily could’ve told me I needed a new light bulb, instead he showed me the part that needed fixing as the light bulb worked perfectly fine on my other headlight. Very honest and professional mechanic.
Honest mechanics are hard to come by, but here at Burlington Automotive you have nothing to worry about. Luis and the guys have always been a great help in our times of need. This establishment has great mechanics and holds true to their warranties. They offer free towing, courtesy vehicles, and a free ride to and from the shop while your vehicle is being fixed at their facility. We would never think of going anywhere else for the care and maintenance of our vehicles. Keep up the good work!
Highly skilled, professional and trustworthy. Every time I have my car serviced here, I have confidence that they did a good job. Above all, they are honest and stand behind their work. They are AAA approved. They fact that they are locally owned and stood the test of times for 30 years speaks for itself.